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The Glass Cage: How Our Computers Are Changing Us, by Nicholas Carr
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At once a celebration of technology and a warning about its misuse, The Glass Cage will change the way you think about the tools you use every day.
In The Glass Cage, best-selling author Nicholas Carr digs behind the headlines about factory robots and self-driving cars, wearable computers and digitized medicine, as he explores the hidden costs of granting software dominion over our work and our leisure. Even as they bring ease to our lives, these programs are stealing something essential from us.Drawing on psychological and neurological studies that underscore how tightly people’s happiness and satisfaction are tied to performing hard work in the real world, Carr reveals something we already suspect: shifting our attention to computer screens can leave us disengaged and discontented.
From nineteenth-century textile mills to the cockpits of modern jets, from the frozen hunting grounds of Inuit tribes to the sterile landscapes of GPS maps, The Glass Cage explores the impact of automation from a deeply human perspective, examining the personal as well as the economic consequences of our growing dependence on computers.
With a characteristic blend of history and philosophy, poetry and science, Carr takes us on a journey from the work and early theory of Adam Smith and Alfred North Whitehead to the latest research into human attention, memory, and happiness, culminating in a moving meditation on how we can use technology to expand the human experience.
---- Sales Rank: #43106 in Books
- Published on: 2015-09-08
- Original language: English
- Number of items: 1
- Dimensions: 8.30" h x .80" w x 5.60" l,
- Binding: Paperback
- 288 pages
Review
“Nicholas Carr is among the most lucid, thoughtful, and necessary thinkers alive. He’s also terrific company. The Glass Cage should be required reading for everyone with a phone.” (Jonathan Safran Foer)
“Nick Carr is the rare thinker who understands that technological progress is both essential and worrying. The Glass Cage is a call for technology that complements our human capabilities, rather than replacing them.” (Clay Shirky, author of Here Comes Everybody and Cognitive Surplus)
“Carr's prose is elegant, and he has an exceptional command of the facts. He serves a varied menu of the ways that technology has failed us, and in every instance he is not only persuasive but undoubtedly right.” (Daniel Levitin - Wall Street Journal)
“[A] deeply informed reflection on computer automation.” (G. Pascal Zachary - San Francisco Chronicle)
“Smart, insightful…paint[s] a portrait of a world readily handing itself over to intelligent devices.” (Jacob Axelrad - Christian Science Monitor)
“Brings a much-needed humanistic perspective to the wider issues of automation.” (Richard Waters - Financial Times)
“One of Carr's great strengths as a critic is the measured calm of his approach to his material―a rare thing in debates over technology…Carr excels at exploring these gray areas and illuminating for readers the intangible things we are losing by automating our lives.” (Christine Rosen - Democracy)
“There have been few cautionary voices like Nicholas Carr’s urging us to take stock, especially, of the effects of automation on our very humanness―what makes us who we are as individuals―and on our humanity―what makes us who we are in aggregate.” (Sue Halpern - New York Review of Books)
About the Author
Nicholas Carr is the author of The Shallows, a Pulitzer Prize finalist, and The Glass Cage, among other books. Former executive editor of the Harvard Business Review, he has written for The Atlantic, the New York Times, and Wired. He lives in Boulder, Colorado.
Most helpful customer reviews
47 of 49 people found the following review helpful.
The Road Less Traveled
By Chris Ziesler
My first question on seeing this book was, is it going to be as successful and thought-provoking as Carr's previous book The Shallows? The answer is an unequivocal, "yes!"
If you've not read The Shallows I recommend that you consider reading it first because many of the thoughts and ideas from it are continued, developed and extended in The Glass Cage. It's not a necessary prerequisite but it would enhance your appreciation of Carr's arguments.
Carr's central thesis can be summed up in a quote often attributed to Marshall McLuhan, "we shape our tools, and thereafter our tools shape us."
Carr's point, which he develops with many intriguing examples ranging from airline pilots, through doctors, photographers, architects, and even to farmers, is that this Faustian pact with technology comes at a cost. The cost, in Carr's view, is a loss of direct, experiential, formative contact with our work. The consequences of this slow loss of familiarity and connection with our work are subtle, insidious and will only increase while we follow this technocentric approach to automation.
Carr is excellent at making his case. Most of his examples are familiar and those that less so, such as the automation of legal and medical opinions are interesting in that they affect us all.
I felt that where Carr was less strong was in proposing solutions to the problems he raises. He works hard at explaining an alternative vision calling on the poetry of Robert Frost's as a springboard to a more humanistic approach to developing tools, but it is hard work selling an alternative to the easy, convenient future that so many of us seem to crave.
Ultimately it may be that Carr's biggest contribution will not be to single-handedly derail the future that Google, Apple, and Amazon wish to sell us, an exceedingly unlikely outcome, but to at least make us aware that there is a choice that we are making when we choose the frictionless path to the future, and that we should carefully consider that choice before we make it.
19 of 20 people found the following review helpful.
Outsourcing our own humanity
By William Timothy Lukeman
In this thoughtful follow-up to "The Shallows" Nicholas Carr explores precisely what we lose when we turn over more & more of our human skills to our devices. For many people, especially younger ones born into the digital age & never knowing anything else, there's no reason to learn a vast array of knowledge & incorporate it into life, since you can simply Google it. Such people believe that the device is always better & smarter than a mere fallible human being -- and they're superficially right, but ultimately wrong. Every digital device is essentially an idiot savant, far more efficient at its specific skill than most human beings, but utterly unable to go beyond its own extremely narrow parameters. A device can't make the leaps of inspiration & connection that a human mind can -- particularly a complex, well-educated & experienced human mind.
But what about that vast array of knowledge, accessible to all at the touch of a finger? While many still believe that it allows anyone to learn about anything instantly, in fact it seems to narrow the focus of the human being. You don't have to see or hear anything you don't already agree with; you increasingly self-segregate among like-minded people, existing inside a mirrored bubble that reflects only you. Add to that the usual uses of the digital device -- pop culture trivia, cute viral videos, endless porn, etc. -- and it turns out that very few people are actually expanding their knowledge & experience. They haven't grasped the difference between a constant stream of information bits & a wider, more coherent whole that those bits can create. They focus on the incredibly rich, detailed, shiny surface & never look below it ... and all too often, there's nothing beneath that surface for them, either, certainly nothing of real substance.
What Carr is finally exploring is just how much of our innate human potential we willingly & happily give up for the promise of ease & efficiency -- and it turns out that we get neither, not in the sense of becoming a more wholly developed human beings. Instead, more & more people settle for an simulation of human life, one that's fast, laden with sensation & instant gratification, but lacking in any depth. I'm reminded of an old science-fiction story by John Campbell entitled "Twilight" (circa 1934) -- in the far future, technological supremacy has made human life perfect, with every need & desire attended to with a mere thought ... but curiosity, active intelligence, and genuine quality of inner life have long since vanished. It's precisely this sort of future that Carr is warning us against, by reminding us that our bargain with technology may well be a Faustian one in which we gladly surrender what makes us truly human, all for the sake of shiny distractions. We already let devices do much of our remembering & even thinking for us -- how long before we let them do our feeling for us as well? Most highly recommended!
37 of 43 people found the following review helpful.
An eloquent warning about the danger of too much automation
By Reading is Living
In The Glass Cage, Nicholas Carr follows up his previous work on the negative impact that the Internet is having on our brains to argue that automation is likewise diminishing us as human beings. The central argument is that excessive reliance on automation is undermining us both as individuals and as a society.
Carr gives many specific examples showing how automation is deskilling work, lulling us into inattention (sometimes at the cost of lives) and generally producing sub-optimal outcomes. Aviation accidents where pilots have relied too heavily on cockpit automation at the cost of both attentiveness and skill provide the most dramatic examples. However, Carr also points to the Inuit, a Canadian native tripe, that is now using GPS to hunt and as a result losing an ancient ability to navigate. Medicine provides other examples, including he failure of electronic medical records and the downsides of AI in medicine. He also looks at the problems that will arise when military robots and self-driving cars have to make moral decisions, including possibly who to kill.
Carr focuses almost entirely on the humanistic aspects of automation and gives only very limited attention to the question that probably is on most readers minds: What about jobs??? For more on that, I would suggest reading The Lights in the Tunnel: Automation, Accelerating Technology and the Economy of the Future, which offers a comprehensive look at the impact of robots, AI and other automation technology on jobs and the economy.
Carr offers a compelling argument against too much automation, and the book is very thought provoking. However, it gets a bit slow at times. The book grew out of an article that Carr wrote for the Atlantic, and like many books that are expanded versions of magazine articles it sometimes feels a bit stretched. In this case, the author even quotes quite a bit of poetry (something that most readers may or may not find appealing).
There is also the question of whether some of Carr's arguments are really backed by evidence. For example, he argues strongly against what he calls "technology-centered" automation, meaning automation that completely eliminates human input, and instead says we should design systems that keep people "in the loop." However, there is also evidence going the other way. For example in Super Crunchers: Why Thinking-By-Numbers is the New Way To Be Smart, Ian Ayres makes exactly the reverse argument, and shows evidence that algorithms alone outperform both human experts and human experts working in combination with computer algorithms. So it is less that clear what the data really shows here.
Any criticisms aside, this is an important book on a topic that will only become more relevant as computers and robots continue to become more advanced.
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